We understand that protecting your personal information is important. Our users are protected through the strict standards of our privacy and security policies. We have created this policy for you (the user) to acknowledge that you are allowing Delivered to collect, use, disclose, and manage your personal information. The following policy will highlight what information is gathered from our site, and how that information is used.

Information We Collect

If you are browsing our website you are not required to reveal your personal information (and we will not collect any information from you). However, in order to use our service, you are required to register and supply your personal information. All information you provide (we collect) includes:

Personal Information (name, address, etc.):

We use this information to provide the best service possible. It helps us: create, maintain and/or edit (with your permission) your KOLIVERY Unit Code; receive, store, handle, and ship your packages; and communicate with you. Our web servers may automatically log your computer’s system information and IP address.

Your Email Address:

We use your email address to communicate with you about your orders and shipments. We’ll also share important news, updates, promotions, etc.

Cookies:

Cookies are small bits of information stored on your own computer and are used to enhance your interactive experience. Cookies allow us to personalize and enhance your experience by retaining the state of your web session. By registering for – and using – our website, you consent to our use of cookies. Please note: all computers have the ability to decline cookies, but it may adversely impact your KOLIVERY experience.

Your Information Is Used To

Fulfill your requests for all services, alerts, etc.
Complete customs clearance processing
Offer services, promotions, etc.
Manage your Unit Code and preferences (with your permissions)
Analyze your relationship to our website, improving your experience
Enforce our Terms and Conditions

Your Rights Regarding Your Information

You have the right to update or correct your personal details at any time. You have the right to remove personal information (or delete your Unit Code). If you choose to do this, please note: we may need to keep some personal data in order to process orders already en route and/or to comply with our service obligations.

Sharing Your Information

We won’t share your personal information with anyone except:

Service providers, such as shipping processors or couriers performing services on our behalf
Business partners (whom we carefully select) to offer you products, services, and/or promotions, both online and offline
Any other third party needed to: comply with legal requirements, prevent fraud, and protect your safety

Disclosures required by law:

In certain situations, we may be required to disclose your personal information to a court or government agency, or as may otherwise be required by both South Korean and international laws.

Anti-spam:

We do not tolerate spam. While we automatically add you to our mailing list when you sign up, we will not sell or give your email address to any other person, company, or unauthorized third party.

Securing your information and belongings:

Rest assured we take the appropriate web-based, electrical, and physical steps to help secure your personal information from unauthorized access, alteration, and/or disclosure. The information you provide is stored on secure database servers, and any page that displays your personal data is password-protected and encrypted. Additionally, our warehouse and office space is equipped with a security system and cameras to ensure your products remain safe.

Changes to our policy:

We may occasionally update our Privacy Policy. If the changes we make alter the way we collect, use, or share your personal information, we will notify you via email and/or write about the changes on the site.

Questions about our policy:

If you have any questions about our Privacy Policy, our information practices, or anything else outlined above, please contact us at support@kolivery.co.kr